Terms of Service
Last updated: April 13, 2026
Article 1 – Purpose
These Terms of Service (hereinafter "ToS") govern the contractual relationship between Weblynk LLC (hereinafter "Weblynk" or "the Provider"), a limited liability company incorporated under the laws of the State of New Mexico with EIN 98-1906577, located at 1209 Mountain Rd Pl NE Ste N, Albuquerque, NM 87110, United States, and any individual or legal entity subscribing to its services (hereinafter "the Customer").
Weblynk offers a SaaS (Software as a Service) business management platform including project management, invoicing, CRM, analytics, and collaboration tools.
Article 2 – Acceptance of Terms
Any subscription to a Weblynk service implies full and unconditional acceptance of these ToS. The Customer acknowledges having read and accepted these terms prior to subscribing.
Weblynk reserves the right to modify these ToS at any time. Modifications will be communicated to the Customer by email at least 30 days before taking effect.
Article 3 – Services Offered
3.1 Plan Descriptions
- Starter (Custom Quote): access limited to 3 projects, basic invoicing, email support
- Pro (Custom Quote): unlimited projects, full invoicing and CRM, dashboards, priority support
- Enterprise (Custom Quote): all Pro features, dedicated API, Account Manager, 99.9% SLA
3.2 Availability
Weblynk commits to providing a 99.9% uptime rate for Pro and Enterprise plans, excluding scheduled maintenance windows. Maintenance will be communicated to the Customer at least 48 hours in advance.
Article 4 – Account Registration
The Customer agrees to provide accurate and up-to-date information at the time of registration. The Customer is responsible for maintaining the confidentiality of their login credentials and for all activity occurring under their account.
In the event of unauthorized use of their account, the Customer must notify Weblynk immediately at: contact.weblynk@gmail.com
Article 5 – Pricing and Payment
5.1 Pricing
All prices are quoted in U.S. dollars (USD) before applicable taxes. Applicable sales tax will be added where required by law.
5.2 Payment Methods
Payment is made monthly or annually (with a 20% discount on annual plans), by credit card or ACH bank transfer. Payment is due on the billing date of each period.
5.3 Late Payments
In the event of late payment, a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) will be applied to the outstanding balance. Weblynk reserves the right to suspend access to the service until payment is received in full.
Article 6 – Term and Termination
6.1 Term
Subscriptions are entered into for an indefinite period with a minimum commitment of one month (monthly) or one year (annual).
6.2 Termination by the Customer
The Customer may cancel their subscription at any time from their account dashboard. Cancellation takes effect at the end of the current billing period. No prorated refund will be issued.
6.3 Termination by Weblynk
Weblynk reserves the right to suspend or terminate an account in the event of:
- Non-payment following a notice that has gone unaddressed for 15 days
- Violation of these ToS
- Fraudulent or unlawful use of the services
6.4 Data Portability
Upon termination, the Customer has 30 days to export their data. After this period, Weblynk will permanently delete the data.
Article 7 – Intellectual Property
Weblynk retains all intellectual property rights over the platform, its source code, interfaces, documentation, and all associated elements.
The Customer retains full ownership of the data they enter into the platform. Weblynk undertakes not to use such data for any purpose other than providing the service.
Article 8 – Data Protection
Weblynk processes personal data in accordance with applicable U.S. federal and state privacy laws. For more details, please refer to our Privacy Policy.
Article 9 – Liability
9.1 Weblynk's Obligations
Weblynk commits to using commercially reasonable efforts to ensure service continuity and quality. This constitutes a best-efforts obligation.
9.2 Limitation of Liability
In no event shall Weblynk's total liability exceed the amount paid by the Customer in the 12 months preceding the event giving rise to the claim.
Weblynk shall not be liable for indirect damages, including but not limited to loss of revenue, loss of data (beyond its backup obligations), reputational harm, or loss of business.
Article 10 – Force Majeure
Weblynk shall not be liable for failure to perform its obligations in the event of a force majeure occurrence, including without limitation: natural disasters, internet network outages, large-scale cyberattacks, or government orders.
Article 11 – Technical Support
- Starter: email support, response within 72 business hours
- Pro: priority email and chat support, response within 24 business hours
- Enterprise: dedicated Account Manager, phone support, response within 4 business hours
Article 12 – Governing Law and Jurisdiction
These ToS are governed by the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. In the event of a dispute, the parties agree to first seek an amicable resolution. Failing agreement, any dispute shall be submitted to the exclusive jurisdiction of the courts of Bernalillo County, New Mexico.
Article 13 – General Provisions
If any provision of these ToS is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Weblynk's failure to exercise any right provided herein shall not constitute a waiver of that right.